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DEPARTMENT OF LEADERSHIP AND MANAGEMENT

Please read carefully the case study on HM Revenue and Customs.
You may also read the Fujitsu case study online if you wish, but this is not strictly necessary.

You are required to discuss the following areas in a report format of 3500 words (+/- 10%), excluding charts and diagrams. This format is to include a contents page, introduction, separate sections, a conclusion, recommendations, a bibliography and Harvard Referencing.

Draw an organisational chart for HMRC and identify the type of structure.
Looking at HMRC’s mission and business strategy, using an analytical tool of your choice, discuss how successful you think they have been in achieving their stated goals.
Using a management/leadership model of your choice, discuss how the organisation can improve their strengths and overcome their weaknesses
Using a model you are familiar with, identify HMRC’s organisational culture and discuss why this is causing problems with Quality.
Identify the management roles and responsibilities that are not being successfully deployed to achieve success in implementing the IT strategy.
In order to successfully implement the new IT systems, what model of Change Management would you suggest and why?

This assignment should be submitted through TURNITIN on the module Blackboard

d responsibilities that are not being successfully deployed to achieve success in implementing the IT strategy.
In order to successfully implement the new IT systems, what model of Change Management would you suggest and why?

This assignment should be submitted through TURNITIN on the module Blackboard

ng charts and diagrams. This format is to include a contents page, introduction, separate sections, a conclusion, recommendations, a bibliography and Harvard Referencing.

Draw an organisational chart for HMRC and identify the type of structure.
Looking at HMRC’s mission and business strategy, using an analytical tool of your…