Assignment Case Study

Assignment Case Study

“Greenway Medical Technologies: The Pace-Setting David of

Electronic Health Records”

The above case study outlines the potential value offered by electronic healthcare records (EHR) but also raises a number of issues. The case material is comprehensive but, in essence, focuses on the improving the management of doctors’ offices through the application of information technology and systems. The requirement for this case study is to analyse the IT value issues of EHR so that a business case can be developed for management of a doctor’s practice.

You are required to analyse the case material provided to you and produce a report to management with the title: The Business Case for Investing in EHR within a Doctor’s Practice. You should identify the issues in the case material that have relevance to a business case and produce a written report from the information available. To understand the issues associated with EHR you should not only rely on the information provided in the case study but also conduct your own research. EHR is very topical and there is much information available through the ECU e-library. A sample journal article relevant to the topic titled “Information Technology Issues in Healthcare: Hospital CEO and CIO Perspectives” is provided with the case material.

The assignment will be completed in two parts:

Part 1: Data collection (worth 30%)

You are required to collect data in respect of EHR and doctors’ practices within Australia. Firstly obtain an understanding of how General Practice functions, the business context and the key processes. Then select an EHR vendor operating in Australia that supplies EHR system solutions to doctors’ practices. Establish the solutions they provide: functionality of systems, IT architecture, risk and security, costs and benefits, implementation strategy, vendor background information.

Write up your data as a well-structured set of tables which contains the key data in a compact form. It is mandatory that you provide an audit trail of your data collection activities: sources of data (e.g. Internet URL, brochures), dates when the data was obtained (e.g. dates Internet was accessed), the data itself (to be attached in the appendix of your business report).

Part 2: Business Report (worth 50%)

Once you have collected the above data, a formal report should be produced with the following structure:

Cover Page

• title of report, to whom it is addressed, who has written it, date

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1. Background information

• A brief overview of the nature of the doctor’s practice, EHR and the EHR vendor (one page)

2. Executive summary

• This summarise the total report. It is neither background information nor an introduction. By reading this summary, the executive is given an overview of the how the analysis was done, what was covered, what were the main findings and recommendations, and what are the limitations of the report. This section should be about one page long.

3. Key Recommendations

• There should be 2-4 primary recommendations and a number of secondary recommendations for each of the primary recommendations. They are derived from the analysis that was completed and the connection should be clear.

4. Strategic Context

• The business background to the decision, covering the business environment, the current state of the practice, the desired future state and actions to bridge the gap

5. Analysis of the investment

• This should cover:

• The evaluation approach used in the analysis

• Financial benefits and costs

• Non-financial benefits and costs

• Risks

• Organisational change impact

• Impact of not doing anything

6. Benefits Realisation

• Describe how you can assure management that the benefits claimed will actually be achieved:

• Project governance and oversight

• Risk management

• Target measures

7. Limitations

• This covers any shortcomings of the analysis, e.g. relied on the information provided in the case material and other sources, missing data that is needed to complete the business case.

Appendix

• Include data collected and audit trail and any worksheets.

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You should use the material provided in the unit (overheads, readings) to develop the business report. When put together the whole assignment should reflect a professional standard and the written parts of the report should be 3500 words long. If you write more than 3,500 they will not be read or marked!

Submission information

Weighting This assignment accounts for 80% of the
assessment for the unit.

Max-Min 3500 words
length

Due Date & See unit plan
Time

Submission Via e-mail

Format Individual, written

Paper instructions

Concise, written answers to the analysis, demonstrating your understanding of business/IT benefit management issues contained in the case, are required. In other words, marks will be awarded for work that demonstrates a clear understanding of the key issues contained in the case and the application of relevant knowledge you gained from the unit. Your analysis will be assessed according to the marking schedule shown below.

Learning outcomes

Completing this assignment will primarily develop professional knowledge in IT benefit management and value realisation and information literacy. In addition, it develops problem solving and decision making skills and communication abilities.

Marking Criteria

Grades Depth and Critical Elements Creative Elements Structure,
breadth of Language and
Coverage Conventions

All aspects of the The project shows The project shows All aspects of the
High question were great depth of creative written report
addressed and analysis, application of conform to a high
Distinction
researched in evaluation and knowledge. It is academic or

80 – 100% great depth. interpretation. It highly innovative. professional
demonstrates a standard.

deep and broad
understanding of
the subject
matter and the

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situation.

Most aspects of The project shows The project shows Most aspects of
the question were evidence of creative the written report
addressed and analysis, application of conform to a high
Distinction researched in evaluation and knowledge. academic or
great depth. interpretation. It professional

70% – 79% demonstrates a standard.
deep
understanding of
the subject
matter and
situation.

Credit Pass Most aspects of The project shows The project shows Most aspects of
60% – 69% the question were evidence of data some creative the written report
addressed and analysis, and application of conform to an

researched evaluation. knowledge acceptable
adequately. academic or
professional
standard.

Pass Key aspects of the The project shows The project shows The written
50% – 59% question were a basic basic application report is
addressed and understanding of of knowledge. presented with a

researched the situation. basic structure.
adequately.

Fail Responses were The project The project The written
<50% superficial and / demonstrates demonstrates report is not of an
or inadequately limited poor application academic or

addressed and understanding of of knowledge. professional
researched the the situation. standard.
question.

 

 

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