Assessment task 5 – Communicating effectively

Assessment task 5 – Communicating effectively

The purpose of this task is to assess your skills and knowledge in using effective communication. This assessment task accounts for 20% of the total assessment.

Assessment task

You’re working on the CASE STUDY 2 residence project. Your workers alert you to the poor quality of the

face bricks: many of them are of uneven size and chipped. This is a shock to you: They’re from your regular

supplier and you’ve never had any problems with them before.

What you are going to do to sort out the problem?

As you have dealt with them before, your site supervisor is looking to you to sort out the mess. He wants

you to compile a report for him with the following details:

• A list of all the documentation you will be checking to confirm your expectations of the quality of

the bricks

• An outline of the procedures that you used for checking the materials on delivery and storage

• The solution that you’re looking for from the supplier

• Your suggested strategy for dealing with the supplier.

To complete this task you need to write a report (about 500 words).

Upload your completed report to Moodle as a PDF document

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