An analysis on customer satisfaction of oxtail hotel in singapore

An analysis on customer satisfaction of oxtail hotel in singapore

-Oxtail hotel is rename for confidentiality, but if any related informations is needed can be provide.
-Content page is provided as a guide, please use SERVQUAL and RATER to analyse.
-A proposal is also provided for your reference.
-A dissertation guide is also provided.
-100 questionaires will be provided for chapter 4, but can only be provided at the end of Jan.

There will be a few milestone to be accomplish:
– to be done for Chapter 1 and 2, and bullet points for chapter 3.

– to be done for Chapter 3.

– should have done up everything for chapter 4 and 5, will go through a thorough discussion with my lecturer for last touch up, feedbacks will be given by my lecturer and revisions will be needed.
– everything should have completed for submission.

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